General Questions

What is EasyCash?

EasyCash is a solution for you to get a loan with various conveniences:

  • The process is 100% Online, just use a smartphone
  • Have an ID card and some additional documents
  • The disbursement process is fast, the condition is that you only need to have a bank account
  • The choice of loan products that can be repaid, with a loan nominal up to IDR 20 Million and a longer tenor

Is EasyCash registered with OJK?

EasyCash has been licensed by the OJK since October 16, 2020, EasyCash has been licensed and supervised by the OJK with the number KEP-49/D.05/2020.

What is Peer to Peer Lending?

Peer to Peer Lending (P2P Lending) is an online platform that provides facilities for lenders to provide loans directly to Borrowers. This P2P Lending process provides a loan at a competitive rate of interest to the lender and the best return for the lender by operating at a lower cost than a bank or other financial service institution.

What if I have problems?

Please contact our Customer Service:


Call Service

  • For Loan Services from Monday to Sunday
  • At 08:00 - 20.00 WIB
  • Phone : 021-50200060

Call Service

  • For lending Services from Monday to Friday
  • At 08.00-17.00
  • Phone : 021-50200080

Via Email

You can send a complaint email regarding loan at this email address service@getEasyCash.asia

You can send a complaint email regarding lending at the email address lender@getEasyCash.asia


Social Media

You can also contact one of our official social media accounts below:

IG: www.instagram.com/EasyCash.ind

FB: www.facebook.com/EasyCashIndonesia


Live Chat

You can use the chat feature in the EasyCash application.

How to Download EasyCash App

EasyCash app is available on Google Playstore and Apple Store.